Frequently Asked Questions
Everything you need to know about your fitness journey with The Abs Company
What is the average shipping time for gym equipment?
Standard shipping typically takes 5-7 business days within the continental US. For larger strength training machines, freight shipping may take 10-14 business days depending on your location.
Do you offer a warranty on your core training products?
Yes, all our equipment comes with a standard 1-year manufacturer warranty covering defects in materials and workmanship. Extended protection plans are available at checkout.
Can I return a product if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Are your machines suitable for both home and commercial use?
We offer specific lines for both home gyms and commercial fitness centers. Please check the product specifications for the 'Commercial Grade' badge to ensure it meets high-traffic requirements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger equipment purchases.
Do you provide assembly services for the equipment?
While our products come with detailed assembly guides, we also partner with professional third-party installers. You can add 'White Glove Delivery and Assembly' to your order during the checkout process.